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We currently deliver within Washington state and the Portland, OR area.
We are located in the Pacific Northwest, in the State of Washington. You can learn more about our showroom locations and contact information by visiting our locations page.
Each manufacturer has its own specific warranty. Please refer to the warranty sheet here for full details.
We created a quick reference care guide that you can refer to or download here. Links to this guide are also found on each of the product pages on the site.
For teak furniture care information, please click here.
Not a problem! Grab your order number OR tracking number and head over to our order tracking page. If this is not helpful, we're always more than happy to assist. Please fill out this contact form, and a member of our team will get back to you as soon as possible!
General Policies
To provide exceptional service, we kindly request your cooperation with the following guidelines:
Stocked Merchandise
Standard purchases of stocked items from our showroom, warehouse, or incoming stock are not subject to a restocking charge. You may return products in their original condition within two weeks without incurring a restocking fee. Delivery charges are non-refundable, and a pick-up charge of an equal amount must be paid before scheduling the pick-up. Final Sale, As Is, and Clearance Center merchandise are non-returnable.
Special Order Products
Teak Merchandise
Due to teak’s weathering process, teak products left outside past the day of delivery may not be returned. If you wish to return a teak item, store the item inside immediately and make arrangements for its return.
Warranties and General Information
For questions regarding the warranty or care of your furniture, please call the store where you made your purchase.